About Us
About Us
Our customer-facing rule makes the position clear: questions about our store or products are welcome at Support@fircrests.shop or (406) 355-7408.
yeti describes its customer-facing rule in these terms: yeti is an independent online store focused on offering a carefully selected range of insulated drinkware, hard and soft coolers, bags and carry gear, cargo, outdoor kitchen equipment, and outdoor living gear and apparel. Customers relying on this customer-facing rule should understand that we aim to make product discovery clear, ordering straightforward, and post-purchase support dependable.
Customers relying on this customer-facing rule should understand that our customer promise is practical: transparent product information, free standard U.S. shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. The applicable customer-facing rule is as follows: we do not rely on invented brand stories or unsupported product claims; our goal is to earn trust through consistent service and policies customers can understand.
Store and Merchant Details
For consistent customer care, the merchant record attached to this customer-facing rule identifies yeti as the business and yeti as the customer-facing store.
Customer email: Support@fircrests.shop
Customer-service phone: (406) 355-7408
Company and default return address: 23 W Mendenhall St, Bozeman, Montana, 59715, United States
Support availability: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)