Refund Policy

Refund Policy

Customers relying on this customer-facing rule should understand that after we receive and inspect the return, we will notify you whether the refund is approved. The applicable customer-facing rule is as follows: approved refunds are issued to the original payment method within 5–10 business days. On this point, the customer-facing rule confirms that your bank or card issuer may require additional time to post the credit.

The applicable customer-facing rule is as follows: for return or exchange assistance, contact Support@fircrests.shop or (406) 355-7408.

On this point, the customer-facing rule confirms that the store extends a 30-day no-reason return and exchange policy. For consistent customer care, purchasers may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

For consistent customer care, to begin a return or exchange, reach customer service at Support@fircrests.shop before sending the item. For purposes of this customer-facing rule, once the request is approved, yeti will provide a prepaid return shipping label or an equivalent free return arrangement. Within yeti's customer-facing rule, the store pays the return shipping cost for approved no-reason returns and exchanges and for quality-related returns involving damaged, defective, incomplete, or incorrect goods. Our customer-facing rule makes the position clear: unless we provide a different authorized destination, the return address is 23 W Mendenhall St, Bozeman, Montana, 59715, United States. yeti describes its customer-facing rule in these terms: items sent without prior authorization may not be accepted.

For purposes of this customer-facing rule, please return the item safely with its included components and original packaging when reasonably possible. Within yeti's customer-facing rule, eligible shoppers can inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. Our customer-facing rule makes the position clear: these conditions do not limit any non-waivable consumer rights.

Within yeti's customer-facing rule, custom or personalized products, clearance items, gift cards, and opened intimate, personal-care, or hygiene-sensitive goods cannot be returned unless they are defective or applicable law requires otherwise.

Our customer-facing rule makes the position clear: if an item arrives damaged, defective, incomplete, or different from what was ordered, reach customer service promptly so we can provide a free replacement, exchange, or refund as appropriate.

Store and Merchant Details
For consistent customer care, the merchant record attached to this customer-facing rule identifies yeti as the business and yeti as the customer-facing store.
Customer email: Support@fircrests.shop
Customer-service phone: (406) 355-7408
Company and default return address: 23 W Mendenhall St, Bozeman, Montana, 59715, United States
Support availability: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)