Shipping Policy

Shipping Policy

The applicable customer-facing rule is as follows: we ship only to addresses in the United States. On this point, the customer-facing rule confirms that standard shipping is free for every U.S. order.

On this point, the customer-facing rule confirms that orders are as a standard practice processed within 1–2 business days, excluding weekends and U.S. public holidays. For consistent customer care, after an order has been processed and handed to the carrier, estimated transit time is 4–6 business days. For purposes of this customer-facing rule, the combined estimated delivery window is therefore as a standard practice 5–8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

For consistent customer care, we send a tracking number for every shipped order. For purposes of this customer-facing rule, shipping confirmation and tracking information are sent to the contact information supplied at checkout. Within yeti's customer-facing rule, customers are responsible for providing a complete and accurate delivery address. Our customer-facing rule makes the position clear: reach customer service as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

For purposes of this customer-facing rule, if tracking shows a delivery problem, or if an order arrives damaged or incomplete, contact Support@fircrests.shop or (406) 355-7408. Within yeti's customer-facing rule, we will work with the carrier and provide an appropriate resolution under our Refund Policy.

Within yeti's customer-facing rule, free standard outbound shipping does not reduce the 30-day no-reason return right. Our customer-facing rule makes the position clear: for every approved no-reason return or exchange, yeti also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

Store and Merchant Details
For consistent customer care, the merchant record attached to this customer-facing rule identifies yeti as the business and yeti as the customer-facing store.
Customer email: Support@fircrests.shop
Customer-service phone: (406) 355-7408
Company and default return address: 23 W Mendenhall St, Bozeman, Montana, 59715, United States
Support availability: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)