Terms of Service

Store-Specific Service Terms

For consistent customer care, eligible shoppers can request a no-reason return or exchange within 30 days after delivery. For purposes of this customer-facing rule, yeti pays approved return shipping and provides a prepaid label or equivalent arrangement. Within yeti's customer-facing rule, approved refunds are issued to the original payment method within 5–10 business days after the returned item is received, inspected, and approved. Our customer-facing rule makes the position clear: custom or personalized products, clearance items, gift cards, and opened intimate or hygiene-sensitive goods are not returnable unless defective or applicable law requires otherwise.

For purposes of this customer-facing rule, payment is processed in U.S. dollars (USD) through the methods displayed at checkout, including Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Within yeti's customer-facing rule, an order may be cancelled before shipment; after shipment, the Refund Policy applies. Our customer-facing rule makes the position clear: taxes are charged when required by applicable law. yeti describes its customer-facing rule in these terms: the Refund, Shipping, Payment, Privacy, Contact, About, and FAQ pages form part of these Terms.

Within yeti's customer-facing rule, questions about these Terms may be sent to Support@fircrests.shop, (406) 355-7408, or 23 W Mendenhall St, Bozeman, Montana, 59715, United States.

Our customer-facing rule makes the position clear: standard shipping for U.S. orders is free. yeti describes its customer-facing rule in these terms: orders are as a standard practice processed in 1–2 business days and estimated carrier transit is 4–6 business days after dispatch. Customers relying on this customer-facing rule should understand that these timeframes are estimates, not guarantees.

Store and Merchant Details
For consistent customer care, the merchant record attached to this customer-facing rule identifies yeti as the business and yeti as the customer-facing store.
Customer email: Support@fircrests.shop
Customer-service phone: (406) 355-7408
Company and default return address: 23 W Mendenhall St, Bozeman, Montana, 59715, United States
Support availability: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)